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State Farm® Insurance Agent Mike Morrill

4.7 out of 5 average rating (31 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Brian Cain

December 27, 2022

1  out of  5 rating by Brian Cain
"I moved here from out of state and my rates with Mike Morrill SF increased from just over $100 a mo to over $500 a mo for 3 ppl with GREAT driving records. I do understand that some rate increase was expected, but not hundreds of dollars. So I switched to Progressive and now paying hundreds of dollars less a mo for the same exact coverage that I carried with SF. Finally, although Mike Morrill’s name is on the sign, he is completely unresponsive. My recommendation: Look elsewhere!"

Mark Wakeford

August 16, 2022

5  out of  5 rating by Mark Wakeford
"Mike and his team have taken care of our family since 1985. Always a wonderful experience. They have car, home, and life insurance coverage for us. Thanks!"

Jake

April 1, 2022

5  out of  5 rating by Jake
"My family has been going here for years. They brought me here for insurance and I've been very happy. I can't recommend them enough."

Tina Barnes

July 24, 2021

5  out of  5 rating by Tina Barnes
"Great insurance company. They are straight forward and down to Earth. They are great when it comes to handling a claim. I would highly recommend"

Claire Niebrugge

July 22, 2021

5  out of  5 rating by Claire Niebrugge
"I've been with Mike for several years - from renter's insurance in my first college apartment to auto insurance with my new car. Great competitive rates. I work with Gayle who is awesome - very professional and always quick to respond. Can't recommend this office enough!"

Jacob Welton

June 4, 2021

5  out of  5 rating by Jacob Welton
"We have been with Mike for about 6 yrs and the experience has been more than exceptional. The customer service at this agency is some of the best customer service I have ever experienced.. Can't say enough great things about Mike Morrill State Farm!"

jaclyn

May 25, 2021

5  out of  5 rating by jaclyn
"Everyone is always super helpful and very friendly. Gayle is the best!"

Jc Lebron

May 25, 2021

5  out of  5 rating by Jc Lebron
"I was assisted by Ms. Clark. She was professional, responsive and very helpful. I definitely recommend her assistance for anyone with insurance needs."

Jerold Clausius

April 28, 2021

5  out of  5 rating by Jerold Clausius
"i have always had very professional dealings with Mike's office. I would highly recommend anybody to accomplish there insurance dealings with him and his office"

Mark Ganger

April 28, 2021

5  out of  5 rating by Mark Ganger
"Answered all my question and concerns."

Marsha Johnsom

April 26, 2021

5  out of  5 rating by Marsha Johnsom
"This office has consistently, over many years, responded to our family’s needs in a kind & professional manner!"

Nathan Backstrom

April 15, 2021

5  out of  5 rating by Nathan Backstrom
"Staff is attentive, responsive and looks out for your best interests!"

Big Dave

April 14, 2021

5  out of  5 rating by Big Dave
"I have been with Mike for 20 plus years. The staff and service is top notch"

Dean Roberson

April 14, 2021

5  out of  5 rating by Dean Roberson
"Responsive is the number one reason I like this agency. I have used Mike's agency for many years. Now I normally deal with Gayle who has been great when help was needed. Including one time I was broke down on the road. Service truck came quickly."

Bruce Holland

April 14, 2021

5  out of  5 rating by Bruce Holland
"Most competitive rate and very open and inclusive terms. Very easy and good to work with."

Cody Schneider

April 14, 2021

5  out of  5 rating by Cody Schneider
"Check with many insurance carries and none could come close! Best experience ever!!"

Lisa Murphy-Tate

March 27, 2021

5  out of  5 rating by Lisa Murphy-Tate
"Prompt quote for auto and home insurance. Much better rates than Geico and USAA. Jessica was great to deal with to get the best deal."

Joseph Obernuefemann

January 18, 2020

5  out of  5 rating by Joseph Obernuefemann
"Jessica is the most caring agent I have ever dealt with."

Becki B

September 17, 2019

1  out of  5 rating by Becki B
"I’ve been with them for years. First accident, that was not my fault was so stressful. I had to obtain the police record, get in touch with the other insurance company and file a claim. I completed all of the leg work. Later on I found out from a couple of police officers that this is why they no longer use Mike Morrill. They asked me a good question, why are you paying them to not help you when you need it the most? My situation worked out in my favor at the end. I was quoted a much cheaper quote by several other insurance companies. Hate I didn’t leave sooner but I wasn’t aware of how I was going to be treated until I had an accident. I would definitely not suggest this insurance company to anyone."

Tim Stern

June 12, 2019

5  out of  5 rating by Tim Stern
"In preparation for purchasing a house and moving from Northern Virginia to Troy, I requested a quote for homeowner's insurance late one night, and was pleasantly surprised to receive a phone call from Mike at the very beginning of the next business day. I explained our circumstance, and Mike advised one of his staff would be in contact with me later that morning. Within an hour, I received a call from Elizabeth with a few follow-on questions, and had an updated quote in my e-mail shortly thereafter. Elizabeth called to go over the quote and thoroughly explained each cost. She provided an education in mine subsidence insurance, which is something I had never encountered. When we executed the policy, she provided the lender copies of documents required prior to settlement. From start to finish this was a very pleasant, personable and effective business transaction. I look forward to meeting Mike and his team and thanking them in person in the coming months."

Dr. Nicholas Keim

June 7, 2019

5  out of  5 rating by Dr. Nicholas Keim
"Excellent service!"

Jack Rogers

June 4, 2019

5  out of  5 rating by Jack Rogers
"My experience at Mike Morrill's State Farm business in O'Fallon on Monday, 3 June was AWESOME! My windshield had been recently cracked and within seconds of letting the representative know, she pulled up my data, verified my coverage and asked to see the windshield. She confirmed the damage and told me she would call a local glass company for repairs. The glass company scheduled my car for repair on Wednesday. Perfect!"

Midstate Produce

May 30, 2019

5  out of  5 rating by Midstate Produce
"The team at State Farm Mike Morrill’s office go above and beyond to ensure that all of our needs are met. Thanks for your continued support and all of your help with our growing company."

Douglas Jones

May 29, 2019

5  out of  5 rating by Douglas Jones
"Been with Mike since 1980. Never had a problem; always helpful. He & his staff. Thanx Mike."

Elizabeth Clark

February 6, 2019

5  out of  5 rating by Elizabeth Clark
"I have been a staff member for many State Farm agencies over the different moves/regions I have had to make for many years and I can honestly say that coming to work for Mike Morrill was decided the moment that I saw how Mike, Brenda, and Gayle go above and beyond to help customers. I knew that I wanted to be part of that type office. People often come in to just thank our office for the service that they received on a claim, a car change, a home purchase, or a death claim. Clients often stop in just to tell us about things going on in their families too and it's because they know we genuinely care. I hope more people do business with us and see that here they are more than a number or a sale. We do care to call you about payment reminders, we do care to make sure your discounts don't fall off. Most importantly we want you to feel welcome in our office and provide a safe space for you to tell us what is going on in your life so we can help you most. I drive about an hour everyday to get to work; and not once has the drive been an issue because I love where I work and the people I work with."