State Farm® Insurance Agent Mike Morrill

"Have been with Mike for over a decade and always received 5 s tar service. Elizabeth has been particularly helpful in providing requested information."

"Excellent work and aiming to please!!! Gayle Supergan did an outstanding job in solving a nagging claim that was incorrectly placed on my home lender's account. Another shining star at Mike Morrill's office in O'Fallon, IL !"

"I hate to leave a negative review, but I have no other choice and Mike represents State Farm and so he gets the poor review. After a large storm in our area, our roof was damaged. We had a roof repair company come out right away and said they needed to replace the entire roof since it was about 20 years old anyway. State Farm refused and insisted on putting on the original shingles that they roof had on 20 years ago, which of course wouldn't match. Mike agreed the way it looked was awful, but he had no power to do anything about it. He has the power to represent them and to accept my large payment every month, but no power to actually fight his own company and do what is right. Mike, you knew this was unacceptable, but it's not your house, and I haven't heard a thing from you in over a year. Mike seemed to care, but State Farm most certainly did not care at all how my house would look. So, this is what I have... it's a joke in the neighborhood at this point. REALLY STATE FARM AND MIKE?"

"The service I received from this agent in changing my polices from other insurance companies was absolutely outstanding. My many contacts with "Elizabeth" were outstanding. She was always courteous, friendly, and professional. She went outside the box to explains each and every detail I had questions. Alway going above and beyond what I expected. So, THANK YOU Elizabeth and all of Mike's agents. I'M glad to be part of the State Farm family again!"

"Excellent service"

"I spoke with a gal named Brenda and she was extremely unfriendly, unhelpful, and unsympathetic regarding my situation. Absolutely horrible customer service. She was short, to the point, and annoyed by my questions and need for help. This is not a shot at Mikes office but rather one of his helpers. I chose to believe there are better agents there that are more willing to help. Not a very good experience for my first phone call to the office. Do better Brenda."

"I wish I could give a 0 star review."

"A tree fell during a storm and badly damaged our outbuilding. Mike came out immediately to check it out and Elizabeth helped me with the claim from start to finish. The customer service was wonderful and we are so thankful!"

"Everyone in the office is so helpful. I have been using them for 5+ years (at least) and have always had my account managed quickly and efficiently. ELIZABETH ESPECIALLY always makes me feel like her only customer and always takes care of my needs with haste. Thank you guys again and thank you ESPECIALLY to Elizabeth!"

"Thank you soooo much Elizabeth! You were very understanding and patience if anyone Is looking for coverage state farm is it. Also she find me an affordable rate. You rock!!!!"

"Long-time customer! Good friend. Honest an relable!"

"I have had State Farm for almost 12 years with Bruce Doyle in Columbia IL. Bruce unfortunately retired and my agent was switched to Mike. Mike sends me notice of canceling my policy due to a member of my household having a temporarily suspended license (which as of cancellation has been reinstated for months). You're welcome SF for my 12 years of auto pay and never complaining about the rates. PS Mike you could have had the decency of calling a long standing customer as myself, now I'm just pissed at SF. Sincerely, Sam Turner Swansea IL"

"Haven't had them long, but so far we are really pleased when we needed them!"

"I moved here from out of state and my rates with Mike Morrill SF increased from just over $100 a mo to over $500 a mo for 3 ppl with GREAT driving records. I do understand that some rate increase was expected, but not hundreds of dollars. So I switched to Progressive and now paying hundreds of dollars less a mo for the same exact coverage that I carried with SF. Finally, although Mike Morrill’s name is on the sign, he is completely unresponsive. My recommendation: Look elsewhere!"

"Mike and his team have taken care of our family since 1985. Always a wonderful experience. They have car, home, and life insurance coverage for us. Thanks!"

"My family has been going here for years. They brought me here for insurance and I've been very happy. I can't recommend them enough."

"Great insurance company. They are straight forward and down to Earth. They are great when it comes to handling a claim. I would highly recommend"

"I've been with Mike for several years - from renter's insurance in my first college apartment to auto insurance with my new car. Great competitive rates. I work with Gayle who is awesome - very professional and always quick to respond. Can't recommend this office enough!"

"We have been with Mike for about 6 yrs and the experience has been more than exceptional. The customer service at this agency is some of the best customer service I have ever experienced.. Can't say enough great things about Mike Morrill State Farm!"

"Everyone is always super helpful and very friendly. Gayle is the best!"

"I was assisted by Ms. Clark. She was professional, responsive and very helpful. I definitely recommend her assistance for anyone with insurance needs."

"i have always had very professional dealings with Mike's office. I would highly recommend anybody to accomplish there insurance dealings with him and his office"

"Answered all my question and concerns."

"This office has consistently, over many years, responded to our family’s needs in a kind & professional manner!"

"Staff is attentive, responsive and looks out for your best interests!"