State Farm® Insurance Agent Mike Morrill
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Bonnie French Rohr
July 8, 2024
"Excellent service"
Grrretl
April 1, 2024
"Excellent and expeditious service provided to me by Elizabeth Clark on solving issue dealing with Auto Insurance cards!! Problem solved instantly!! Outstanding team member. God bless you!!"
Morgan Rauscher
March 22, 2024
"I spoke with a gal named Brenda and she was extremely unfriendly, unhelpful, and unsympathetic regarding my situation. Absolutely horrible customer service. She was short, to the point, and annoyed by my questions and need for help. This is not a shot at Mikes office but rather one of his helpers. I chose to believe there are better agents there that are more willing to help. Not a very good experience for my first phone call to the office. Do better Brenda."
Ashlyn Medina Obernuefemann
December 27, 2023
"I wish I could give a 0 star review."
Beekeeper 7
November 27, 2023
"A tree fell during a storm and badly damaged our outbuilding. Mike came out immediately to check it out and Elizabeth helped me with the claim from start to finish. The customer service was wonderful and we are so thankful!"
Thomas Childress
October 17, 2023
"Everyone in the office is so helpful. I have been using them for 5+ years (at least) and have always had my account managed quickly and efficiently. ELIZABETH ESPECIALLY always makes me feel like her only customer and always takes care of my needs with haste. Thank you guys again and thank you ESPECIALLY to Elizabeth!"
Jazmine Davis
October 17, 2023
"Thank you soooo much Elizabeth! You were very understanding and patience if anyone Is looking for coverage state farm is it. Also she find me an affordable rate. You rock!!!!"
Mary West
September 21, 2023
"Long-time customer! Good friend. Honest an relable!"
Samantha Turner
August 17, 2023
"I have had State Farm for almost 12 years with Bruce Doyle in Columbia IL. Bruce unfortunately retired and my agent was switched to Mike. Mike sends me notice of canceling my policy due to a member of my household having a temporarily suspended license (which as of cancellation has been reinstated for months). You're welcome SF for my 12 years of auto pay and never complaining about the rates. PS Mike you could have had the decency of calling a long standing customer as myself, now I'm just pissed at SF. Sincerely, Sam Turner Swansea IL"
Janice Tade
July 25, 2023
"Haven't had them long, but so far we are really pleased when we needed them!"
Brian Cain
December 27, 2022
"I moved here from out of state and my rates with Mike Morrill SF increased from just over $100 a mo to over $500 a mo for 3 ppl with GREAT driving records. I do understand that some rate increase was expected, but not hundreds of dollars. So I switched to Progressive and now paying hundreds of dollars less a mo for the same exact coverage that I carried with SF. Finally, although Mike Morrill’s name is on the sign, he is completely unresponsive. My recommendation: Look elsewhere!"
Mark Wakeford
August 16, 2022
"Mike and his team have taken care of our family since 1985. Always a wonderful experience. They have car, home, and life insurance coverage for us. Thanks!"
Jake
April 1, 2022
"My family has been going here for years. They brought me here for insurance and I've been very happy. I can't recommend them enough."
Tina Barnes
July 24, 2021
"Great insurance company. They are straight forward and down to Earth. They are great when it comes to handling a claim. I would highly recommend"
Claire Gibson
July 22, 2021
"I've been with Mike for several years - from renter's insurance in my first college apartment to auto insurance with my new car. Great competitive rates. I work with Gayle who is awesome - very professional and always quick to respond. Can't recommend this office enough!"
Jacob Welton
June 4, 2021
"We have been with Mike for about 6 yrs and the experience has been more than exceptional. The customer service at this agency is some of the best customer service I have ever experienced.. Can't say enough great things about Mike Morrill State Farm!"
jaclyn
May 25, 2021
"Everyone is always super helpful and very friendly. Gayle is the best!"
Jc Lebron
May 25, 2021
"I was assisted by Ms. Clark. She was professional, responsive and very helpful. I definitely recommend her assistance for anyone with insurance needs."
Jerold Clausius
April 28, 2021
"i have always had very professional dealings with Mike's office. I would highly recommend anybody to accomplish there insurance dealings with him and his office"
Mark Ganger
April 28, 2021
"Answered all my question and concerns."
Marsha Johnsom
April 26, 2021
"This office has consistently, over many years, responded to our family’s needs in a kind & professional manner!"
Nathan Backstrom
April 15, 2021
"Staff is attentive, responsive and looks out for your best interests!"
Big Dave
April 14, 2021
"I have been with Mike for 20 plus years. The staff and service is top notch"
Dean Roberson
April 14, 2021
"Responsive is the number one reason I like this agency. I have used Mike's agency for many years. Now I normally deal with Gayle who has been great when help was needed. Including one time I was broke down on the road. Service truck came quickly."
Bruce Holland
April 14, 2021
"Most competitive rate and very open and inclusive terms. Very easy and good to work with."