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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie French Rohr

July 8, 2024

5  out of  5 rating by Bonnie French Rohr
"Excellent service"
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April 1, 2024

5  out of  5 rating by Grrretl
"Excellent and expeditious service provided to me by Elizabeth Clark on solving issue dealing with Auto Insurance cards!! Problem solved instantly!! Outstanding team member. God bless you!!"
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Morgan Rauscher

March 22, 2024

1  out of  5 rating by Morgan Rauscher
"I spoke with a gal named Brenda and she was extremely unfriendly, unhelpful, and unsympathetic regarding my situation. Absolutely horrible customer service. She was short, to the point, and annoyed by my questions and need for help. This is not a shot at Mikes office but rather one of his helpers. I chose to believe there are better agents there that are more willing to help. Not a very good experience for my first phone call to the office. Do better Brenda."
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Ashlyn Medina Obernuefemann

December 27, 2023

1  out of  5 rating by Ashlyn Medina Obernuefemann
"I wish I could give a 0 star review."
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Beekeeper 7

November 27, 2023

5  out of  5 rating by Beekeeper 7
"A tree fell during a storm and badly damaged our outbuilding. Mike came out immediately to check it out and Elizabeth helped me with the claim from start to finish. The customer service was wonderful and we are so thankful!"
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Thomas Childress

October 17, 2023

5  out of  5 rating by Thomas Childress
"Everyone in the office is so helpful. I have been using them for 5+ years (at least) and have always had my account managed quickly and efficiently. ELIZABETH ESPECIALLY always makes me feel like her only customer and always takes care of my needs with haste. Thank you guys again and thank you ESPECIALLY to Elizabeth!"
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Jazmine Davis

October 17, 2023

5  out of  5 rating by Jazmine Davis
"Thank you soooo much Elizabeth! You were very understanding and patience if anyone Is looking for coverage state farm is it. Also she find me an affordable rate. You rock!!!!"
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Mary West

September 21, 2023

5  out of  5 rating by Mary West
"Long-time customer! Good friend. Honest an relable!"
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Samantha Turner

August 17, 2023

1  out of  5 rating by Samantha Turner
"I have had State Farm for almost 12 years with Bruce Doyle in Columbia IL. Bruce unfortunately retired and my agent was switched to Mike. Mike sends me notice of canceling my policy due to a member of my household having a temporarily suspended license (which as of cancellation has been reinstated for months). You're welcome SF for my 12 years of auto pay and never complaining about the rates. PS Mike you could have had the decency of calling a long standing customer as myself, now I'm just pissed at SF. Sincerely, Sam Turner Swansea IL"
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Janice Tade

July 25, 2023

5  out of  5 rating by Janice Tade
"Haven't had them long, but so far we are really pleased when we needed them!"
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Brian Cain

December 27, 2022

1  out of  5 rating by Brian Cain
"I moved here from out of state and my rates with Mike Morrill SF increased from just over $100 a mo to over $500 a mo for 3 ppl with GREAT driving records. I do understand that some rate increase was expected, but not hundreds of dollars. So I switched to Progressive and now paying hundreds of dollars less a mo for the same exact coverage that I carried with SF. Finally, although Mike Morrill’s name is on the sign, he is completely unresponsive. My recommendation: Look elsewhere!"
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Mark Wakeford

August 16, 2022

5  out of  5 rating by Mark Wakeford
"Mike and his team have taken care of our family since 1985. Always a wonderful experience. They have car, home, and life insurance coverage for us. Thanks!"
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April 1, 2022

5  out of  5 rating by Jake
"My family has been going here for years. They brought me here for insurance and I've been very happy. I can't recommend them enough."
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Tina Barnes

July 24, 2021

5  out of  5 rating by Tina Barnes
"Great insurance company. They are straight forward and down to Earth. They are great when it comes to handling a claim. I would highly recommend"
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Claire Gibson

July 22, 2021

5  out of  5 rating by Claire Gibson
"I've been with Mike for several years - from renter's insurance in my first college apartment to auto insurance with my new car. Great competitive rates. I work with Gayle who is awesome - very professional and always quick to respond. Can't recommend this office enough!"
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Jacob Welton

June 4, 2021

5  out of  5 rating by Jacob Welton
"We have been with Mike for about 6 yrs and the experience has been more than exceptional. The customer service at this agency is some of the best customer service I have ever experienced.. Can't say enough great things about Mike Morrill State Farm!"
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May 25, 2021

5  out of  5 rating by jaclyn
"Everyone is always super helpful and very friendly. Gayle is the best!"
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Jc Lebron

May 25, 2021

5  out of  5 rating by Jc Lebron
"I was assisted by Ms. Clark. She was professional, responsive and very helpful. I definitely recommend her assistance for anyone with insurance needs."
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Jerold Clausius

April 28, 2021

5  out of  5 rating by Jerold Clausius
"i have always had very professional dealings with Mike's office. I would highly recommend anybody to accomplish there insurance dealings with him and his office"
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Mark Ganger

April 28, 2021

5  out of  5 rating by Mark Ganger
"Answered all my question and concerns."
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Marsha Johnsom

April 26, 2021

5  out of  5 rating by Marsha Johnsom
"This office has consistently, over many years, responded to our family’s needs in a kind & professional manner!"
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Nathan Backstrom

April 15, 2021

5  out of  5 rating by Nathan Backstrom
"Staff is attentive, responsive and looks out for your best interests!"
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Big Dave

April 14, 2021

5  out of  5 rating by Big Dave
"I have been with Mike for 20 plus years. The staff and service is top notch"
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Dean Roberson

April 14, 2021

5  out of  5 rating by Dean Roberson
"Responsive is the number one reason I like this agency. I have used Mike's agency for many years. Now I normally deal with Gayle who has been great when help was needed. Including one time I was broke down on the road. Service truck came quickly."
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Bruce Holland

April 14, 2021

5  out of  5 rating by Bruce Holland
"Most competitive rate and very open and inclusive terms. Very easy and good to work with."